Privacy Policy

Effective Date: July 25, 2025

At Quilanor, your privacy is very important to us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains how your information is handled when you visit or make a purchase from quilanor.com.

1. Information We Collect

We collect information in two ways:

a. Information You Provide Directly
When you make a purchase or create an account, we collect details such as:

  • Your name

  • Email address

  • Billing and shipping addresses

  • Payment information

  • Order history and communication preferences

b. Information Collected Automatically
When you browse our website, we automatically collect data like:

  • Your IP address and browser type

  • Device and operating system details

  • Pages you visit and time spent on the site

This helps us improve website functionality and personalize your experience.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders

  • Provide customer service and support

  • Communicate updates about your purchases

  • Send promotional emails (only if you’ve opted in)

  • Improve website performance and user experience

  • Prevent fraudulent transactions and ensure legal compliance

3. Sharing Your Information

We respect your privacy and never sell or rent your personal data.
We may share your information only with trusted third-party partners who help us operate our business, including:

  • Payment processors (for secure transactions)

  • Shipping carriers (for order delivery)

  • Website analytics and marketing tools (for performance insights)

All partners are required to protect your data and use it solely for the purpose of providing their services.

4. Data Security

We use industry-standard encryption and security protocols to keep your personal information safe. While no online platform can guarantee 100% security, we continuously update our practices to maintain the highest level of protection.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (subject to legal and transactional obligations)

To exercise these rights or ask questions about your privacy, please contact us at:
📧 help@quilanor.com

6. Policy Updates

Quilanor reserves the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page with a new effective date.